Refund policy

We want you to love what you wear. If something’s not right, you have 30 days after receiving your order to request a return.

🔥 Eligibility

To qualify for a return, your item must be:

In the same condition you received it

Unworn and unused

With tags still attached

In its original packaging

Start your return by contacting us at flamingxheartsx@gmail.com.
We’ll send over a return shipping label and instructions on where to send your item.
Please note: Returns sent without first requesting approval will not be accepted.

Damages & Issues

If your item arrives damaged, defective, or incorrect, email us immediately at flamingxheartsx@gmail.com. We’ll make it right.

Items We Can’t Take Back

Some things just can’t be returned, including:

Custom or personalized items

Hazardous materials, flammable liquids, or gases

Sale items and gift cards are final sale

If you’re unsure whether your item qualifies, reach out—we’re happy to help.

Exchanges

Need a different size or color?
The fastest way is to return your item and place a new order once the return is approved.

Refunds

We’ll notify you once we receive and inspect your return.
If approved, you’ll be refunded to your original payment method within 10 business days.
Keep in mind: it may take additional time for your bank or card provider to process and post the refund.

If it’s been more than 15 business days since your return was approved and you still don’t see your refund, contact us at flamingxheartsx@gmail.com.